Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- CMChristina M., Roanoke, VA
“Sarah is absolutely a delight to work with. She is professional, very quick to respond and extremely knowledgeable. I feel confident in my choice for coverage. Would recommend to everyone!”
- MMMallory M., Roanoke, VA
“Amazing service! Mary Ann listened to everything we needed and was super responsive. I really felt like she was trying to ensure we got the best plan for what my family needed. Can’t say enough great things!”
- CHChristina H., Roanoke, VA
“I was recommended to them by a friend and am so happy I was!!! Sarah got us a great rate on our home and auto insurance. Super professional and knowledgeable. Would recommend to anyone looking for a great quality customer service and care.”
- RQRo Q., Roanoke, VA
“Very friendly and helpful. Have me lots of information and explained it to me.
” - KEKali E., Roanoke, VA
“I cannot recommend Bill and his team enough (s/o to Mary Anne and Sarah) – they are the best to work with! Incredibly helpful, responsive and caring with top-notch customer service and the best rates around.”
- EMElizabeth M., Roanoke, VA
“Bill took the time to explain our options and best values for our insurance needs. He was responsive to answer any questions we had and ended up saving us money!”
- DRDevan R., Roanoke, VA
“Working with Bill has been great. I submitted a request for a quote at 5pm. Had a call by 7pm, and a quote by 9am the following day. You cannot beat that. He was willing to help me find the savings I needed for the new house and cars and make sure we had ample coverage. He doesn’t just get you out the door he really see to it that the policies are best suited for you. Even if you think your rate is good now, call Bill.”
- FBFrancisco B., Roanoke, VA
“Bill and his team is great! I’ve been using them for years. They are easy to work with and provide excellent service! Would highly recommend!”
Kairos S., Roanoke, VA“This agent was professional and knowledgeable. I had an overall great experience. I would recommend this agent.”
Re'Nay G., Roanoke, VA“Bill, Sara and the entire staff are so wonderful to work with. They are honest and work for you to get everything that is what suits you. They are always there for you when you need them. Even if it’s a simple question. I recommend this agency to everyone I know.”
- BFBeatriz F., Roanoke, VA
“I have trusted Bill Meador and his team for about 5 years and I strong recommend his services. I have saved thousands of dollars since I switched to Erie. I have quoted with other companies and Bill Meador ALWAYS offered me a a quote at least 30% lower. They are always one email away and their customer services are spot on. Please, do yourself a favor and give them a shot. Additionally, they are always helping our community. If you are looking for a very knowledgeable team, convenience, plus low rates, this is the company for you.”
- DKDorothy K., Roanoke, VA
“I was recommended to Bill by my realtor when I was buying a new home in April. I was very hesitant to even considering switching insurance companies since I had been with my current for over 15 years. After talking with Bill and telling him our situation, he was able to BETTER our coverage on 2 properties, 2 cars and saved us $900 a year! He was also able to assist with setting up life insurance for my husband. His responses to my MANY questions were always so thorough and he always made sure to explain things to me in a way I would understand, not insurance lingo! I highly recommend Bill for your insurance needs. Thanks Bill!”
- NFNorman F., Roanoke, VA
“Changing insurance companies can be a bit scary. But Sarah and Bill walked me right through the process. I’m very happy with there service and I saved a lot of money.”
- WGWhitney G., Roanoke, VA
- VKVictoria K., Roanoke, VA
“Above & Beyond customer service along with insurance prices you cant beat!”
